Get started with the fundamentals of Google Workspace administration. This module introduces the core apps, key features, and subscription options of Google Workspace. You’ll explore the Admin Console in depth—understanding its sections, navigation, and the different administrator roles. By the end, you’ll have a solid foundation to manage and configure a Workspace environment confidently.

Master the setup and configuration of your Google Workspace domain. This module guides you through account setup, domain verification, and essential DNS configurations, including MX, SPF, DKIM, and DMARC records. By the end, you’ll know how to establish secure email authentication and ensure smooth domain-level management.

This module focuses on managing user identities, organizational structures, and permissions within Google Workspace. You’ll learn how to create, import, and configure user accounts, enforce security through two-factor authentication, and customize user profiles with custom attributes. The module also covers creating and managing Organizational Units (OUs) to apply policies and settings at different organizational levels, as well as setting up and managing groups for communication, collaboration, and access control. Additionally, it introduces building and resource management within Workspace for efficient scheduling and asset allocation.

This module covers the administration and configuration of Google Workspace’s core apps, including Gmail, Drive, Calendar, Meet, Chat, Sites, and Vault. You’ll learn how to enable or disable apps, configure user- and domain-level settings, manage sharing and security policies, and ensure compliance. The module also introduces advanced tools like Gemini and NotebookLM, along with additional services such as Google Voice, Keep, Tasks, Appsheet, and Apps Script, empowering administrators to optimize collaboration, productivity, and data management across the organization.

This module focuses on managing and securing devices connected to Google Workspace. You’ll learn how to configure Mobile Device Management (MDM) for Android, iOS, and Windows, set up Google Credential Provider for Windows (GCPW), and implement Context-Aware Access (CAA) policies. It also covers Chrome Management, including enrollment, policy configuration for ChromeOS and browsers, and managing apps, extensions, and device settings. By the end of this module, you’ll be able to effectively control and protect all endpoints within your organization’s Workspace environment.

This module explores the different strategies and tools available for migrating data to Google Workspace. You’ll learn how to migrate emails, calendars, and contacts from platforms like Microsoft Exchange and other email systems using built-in Admin Console options. The module also covers advanced migration tools such as GWMME, GWSMO, and GCDS, along with using Google Takeout for data export. By the end, you’ll understand how to plan, execute, and manage smooth and secure data migrations into Google Workspace.

This module focuses on monitoring, auditing, and analyzing activity within Google Workspace. You’ll learn how to use audit logs to track user actions, access, and security events across apps and devices. The module also covers generating and interpreting various reports—such as usage, cost, and device reports—and leveraging data integrations for deeper insights. Additionally, it introduces the Security Center tools, including the Dashboard, Investigation Tool, and Security Health, to help administrators maintain visibility and strengthen organizational security posture.

This module equips administrators with the skills to diagnose and resolve common issues across Google Workspace services. You’ll learn practical troubleshooting techniques for Gmail, Drive, Calendar, Classroom, and managed devices, including resolving authentication, delivery, sharing, and synchronization problems. The module also covers using audit logs and admin tools to identify root causes, address configuration errors, and handle Workspace account, domain, and SSO-related issues—ensuring smooth operations and minimal downtime across the organization.

This final module summarizes the key concepts and best practices covered throughout the course. You’ll revisit essential skills in user management, app configuration, device control, reporting, and troubleshooting. The module also provides final insights to help you apply your knowledge in real-world administration and prepare confidently for the Google Workspace Administrator certification exam.