Introduction
In this section, we’ll build the foundation. Discover the core principles of the Agile Manifesto and get a high-level overview of the Scrum framework, understanding why it has become the gold standard for delivering value in complex environments.
1 So You Want to be a Scrum Master
2 Your Experience With This Course
3 The Agile Manifesto Explained
4 Predictive Versus Adaptive Approach to Development
5 The Scrum Overview (Part I)
6 The Scrum Overview (Part II)
7 The Five Scrum Values
8 Recap of Key Concepts
Assessment 1
The Scrum Team
Meet the key players. This section provides a deep dive into the three accountabilities that make up a Scrum Team: the Product Owner, the Developers, and the Scrum Master. You will learn the distinct responsibilities of each role and how they collaborate as a single, cohesive unit to deliver value.
1 – Introduction to Scrum Team
2 – The Scrum Master (Part I)
3 – The Scrum Master (Part II)
4 – The Product Owner (Part I)
5 – The Product Owner (Part II)
6 – The Developers (Part I)
7 – The Developers (Part II)
8 – Skills Within the Scrum Team
9 – Recap of Key Concepts
Assessment 2
The Scrum Events
In this section, we’ll explore the five formal events that provide structure and rhythm to every Sprint. You will learn the purpose, attendees, and timebox for Sprint Planning, the Daily Scrum, the Sprint Review, and the Sprint Retrospective, and understand how they enable inspection and adaptation.
1 – Introduction to Scrum Events
2 – Timeboxing Concept Behind Scrum Events
3 – The Sprint
4 – The Sprint Planning Event
5 – The Daily Scrum Event
6 – The Sprint Review Event
7 – The Sprint Retrospective Event
8 – The Length of Scrum Events
9 – Recap of Key Concepts
Assessment 3
The Scrum Artifacts & Their Commitments
Transparency is a cornerstone of the Scrum framework. This section provides a detailed examination of the three formal artifacts—Product Backlog, Sprint Backlog, and Increment—and their corresponding commitments. You will learn how the Product Goal, Sprint Goal, and Definition of Done provide the necessary focus and a measure against which progress can be inspected.
Lec 1 – Introduction to Scrum Artifacts & Commitments
Lec 2 – The Product Backlog
Lec 3 – The Product Goal
Lec 4 – The Sprint Backlog & Sprint Goal
Lec 5 – The Increment
Lec 6 – The Definition of Done
Lec 7 – Recap of Key Concepts
Assessment 4
Practice Charts Often Used in Scrum
While not formal Scrum artifacts, certain charts are invaluable for providing transparency and aiding in forecasting. In this section, we’ll explore complementary practices like the Burn-down Chart, Burn-up Chart, and Velocity Chart. You will learn how to interpret these visual radiators to track progress, forecast delivery, and facilitate important conversations with your team and stakeholders.
1 – The Sory Points
2 – The Planning Poker
3 – The Burn-Down Charts
4 – The Burn-Up Charts
5 – The Cone of Uncertainty
6 – The Technical Debt
7 – Recap of the Key Concepts
Assessment 5
Scrum Example
It’s time to connect the dots. This section walks you through a practical, end-to-end example of a full Sprint. We’ll follow a fictional team as they move from Sprint Planning to the Retrospective, showing how the roles, events, and artifacts interact to deliver a valuable increment. This brings the entire framework to life.
1 – Creating a SCRUM Example
2 – Chiropractor Faces a Major Problem
3 – First Meeting with Chiropractor
4 – Crafting a Product Goal & Vision
5 – Creating a Project in JIRA
6 – Sprint Planning With the Team
7 – Daily Scrums During the Sprint
8 – The Sprint Review
9 – The Sprint Retrospective
10 – Sprint Planning for the Second Sprint
11 – Project Progress
Assessment 6
The Examination
In this section, we cover the final step in your certification journey: the examination. You will learn everything you need to know about the official CSM test, including its structure, key domains, passing score, and the process for taking the exam through Scrum Alliance.
1 – Main Reasons Why People Fail The Exam
2 – Scrum Rules That Never Change
3 – Scaling Scrum
4 – The Definition of Readiness
5 – Recommended Resources to Help you Pass
Assessment 7
How to Deal With Difficult Situations in Scrum Questions
The Scrum Guide provides the rules, but the real world presents the challenges. This section equips you with the practical coaching and facilitation techniques to navigate common “what if” scenarios, from dealing with difficult stakeholders to resolving team conflicts. Learn to apply Scrum principles to solve the tough problems you’ll face on the job.
1 – Introduction
2 – Scenarion 1
3 – Scenario 2
4 – Scenario 3
5 – Scenario 4
6 – Scenario 5
7 – Scenario 6
8 – Scenario 7
9 – Scenario 8
10 – Scenario 9
11 – Scenario 10
12 – Scenario 11
13 – Scenario 12
14 – Scenario 13
15 – Scenario 14
16 – Scenario 15
Assessment 8
Essential Scrum Master Skills in Action
A great Scrum Master is more than just a process expert; they are a coach, a facilitator, and a true servant-leader. This section moves beyond the mechanics of Scrum to focus on the core competencies that define an exceptional Scrum Master. We will explore the art of powerful questioning, active listening, and effective facilitation, providing you with the leadership skills needed to coach your team to high performance.
1 – Introduction
2 – Servant Leadership
3 – Empowerment in Action
4 – Humility in Action
5 – Empathy in Action
6 – Foresight in Action
7 – Stewardship in Action
8 – Commitment to Growth
9 – Active Listening – Part I
10 – Active Listening Part II
Assessment 9
How to Facilitate the Scrum Events
Transform your Scrum events from routine meetings into powerful, collaborative sessions. This section provides the practical facilitation skills you need to guide each event with purpose and confidence. Learn how to engage your team, keep conversations focused, and ensure every event produces a valuable, actionable outcome.
1 – Introduction
2 – What is Facilitation
3 – What is NOT Facilitation
4 – Importance of Facilitation Skills
5 – Facilitate Sprint Planning Event Part I
6 – Facilitate Sprint Planning Event Part II
7 – Facilitate Daily Scrum Event Part I
8 – Facilitate Daily Scrum Event Part II
9 – Facilitate Sprint Review Event
10 – Facilitate Sprint Retrospective Event Part I
11 – Facilitate Sprint Retrospective Event Part II
12 – Framework for Facilitating Problems
Assessment 10
Get Certified
Certificate of Completion